Due to federal health regulations, we do NOT accept returns or exchanges. All hair extension sales are final.
If you believe that you have received faulty merchandise please contact us immediately. If there are any signs of the hair being worn, washed, dyed, brushed/combed, cut or taken out of bundle wrapping will not receive a refund. We want to be sure our hair withstands strict quality control of our merchandise to make certain that our customers receive their luxurious hair.
Shipping
Our shipping takes 3-5 business days. During Holidays shipping may be delayed by 1-4 days. Please allow up to two business days for your order to be processed. After your order has been processed you will receive a confirmation email along with your tracking number. All packages are shipped through USPS and occasionally FedEx and all packages do require a signature.
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